Brian Lewis, COO,                           Successful Imperatives, LLC

 

With over 35 years of leadership in Operations, Legal Compliance, Business Development Consulting, and Account Management, Mr. Lewis specializes in advising businesses in workflow automation solutions and implementing customer-centric processes. These efforts help clients achieve their service level agreements while remaining compliant to the regulations impacting their industries, especially in healthcare and benefit administration.  Mr. Lewis has experience in operations management, employee benefits, group health, life & disability insurance, workers compensation, claims administration technology solutions, and employer-sponsored onsite wellness centers.

Mr. Lewis areas of Functional Expertise include:

  • Board of Trustee management
  • Operational Management; multi-unit and multi-site leadership;
  • Call-Center management; provider relations; telemedicine
  • Quality Audit team development & training
  • Project Management; multiple simultaneous work streams and milestone tracking
  • Paperless processing & web technology for enrollment, claim status, online payments

Affiliations:

  • Health Action Council (Client Member Services Advisory team)
  • Ohio Association of School Board Administrators
  • Society for Professional Benefit Administrators (SPBA)
  • Self-Insurance Institute of America (SIIA)